VP, Branch Manager

VP, Branch Manager | Los Alamos, NM, United States | Hybrid

This employer is a respected financial institution with a strong presence across multiple states, recognized for its commitment to entrepreneurship and community well-being. Voted a "Best Bank to Work For" multiple years, they foster a supportive environment that encourages professional growth and personal development. They are currently seeking a dynamic leader to manage one of their key branches.

The Role

• Oversee the daily operational management and front-end sales activities of a branch.
• Supervise branch associates, including hiring, performance management, and development.
• Ensure excellent customer service, including account opening, information provision, and issue resolution.
• Maintain compliance with bank policies and procedures, training staff on updates.
• Drive business development initiatives to support branch growth.
• Act as a point of escalation for client concerns, making autonomous decisions where appropriate.

What You'll Need

• A minimum of five years of banking experience, with prior supervisory experience required.
• Strong sales management skills, with a focus on coaching and cross-selling.
• Thorough knowledge of bank operations, policies, procedures, and regulations.
• Excellent leadership, interpersonal, customer service, and organizational skills.
• Bachelor’s degree in a business-related field or equivalent work experience.
• Proficiency in Microsoft Office Suite and familiarity with CRM software like Salesforce.

What's On Offer

• Opportunities for career development and advancement within a growing organization.
• A positive and team-oriented work environment.
• Comprehensive benefits package.
• Paid volunteer time off and charitable matching opportunities.

Apply via Haystack today!