Service Desk Technician Hybrid Work & Flexible Hours

Kinetic ITDarwin, Darwin🇦🇺AustraliaPosted 12 Oct 2026

Why This Role Stands Out

This hybrid Service Desk Technician role at Kinetic IT offers a fantastic opportunity to grow your IT support skills while enjoying flexible hours and a collaborative team environment. You'll be instrumental in providing crucial first-line support, making a real impact on user satisfaction and developing your problem-solving abilities. If you're passionate about technology and helping others, this is an excellent chance to advance your career with a reputable company.

Quick Overview

Seniority

Mid Senior

Employment type

Full Time

Work mode

Hybrid

Location

Darwin, Darwin, Australia

Job Description

Kinetic IT in Darwin is seeking a customer-focused Service Desk Technician to be the first point of contact for users' IT issues, delivering prompt and courteous support.

You will troubleshoot over the phone, log and resolve tickets, and collaborate with cross-functional teams to ensure timely resolutions and high customer satisfaction. Prior phone-based support experience is highly valued. Unrestricted working rights in Australia required.