Why This Role Stands Out
This hybrid Depot Technician role at TATA Consultancy Services Limited offers a competitive salary and excellent opportunities for career growth within a reputable global company. You'll thrive here if you possess strong technical skills in Windows and Mac OS, enjoy problem-solving, and are eager to contribute to a dynamic team environment. Don't miss out on this chance to advance your IT career!
Quick Overview
Salary
$60k - $65k/yr
Seniority
Mid Senior
Work mode
Hybrid
Location
Columbus, OH, United States
Posted
Yesterday
Continuous ImprovementInventory ManagementServiceNow
Job Description
Must Have Technical/Functional Skills
• Windows OS and Hardware knowledge
• Windows patching
• Experience of MAC OS
• ServiceNow ticketing tool knowledge
Roles & Responsibilities
• Strong customer-oriented attitude and interpersonal skills
• Excellent written and verbal communication skills
• Proven working experience in installing, configuring, and troubleshooting Windows based systems and non-windows environment / open systems.
• Excellent problem-solving and multi-tasking skills
• Experience in IT documentation and inventory management
• A self-starter, able to work independently and resourceful in exploring out of box solutions
• Willingness to adapt with new/updated support scopes as part of continuous improvement process
• Identifying hardware and software solutions. Troubleshooting technical issues. Installing and configuring hardware and software.
• Talking with customers through a series of actions to resolve a problem.
• Willing to be flexible and understandable on organization requirements.
• Willingness to take proactive measures and excellent interpersonal skills and be a great team player.
• Conducting electrical safety checks on equipment.
Generic Managerial Skills, If any
Verbal and communication skills
Salary Range: $60,000- $65,000 a year
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