Sr. Production Support

Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Production Support for a contract assignment with one of our premier financial services clients in Rutherford, NJ .
Required Skills :

• 5+ years of application production support experience.
• Strong troubleshooting experience supporting Java/Spring Boot microservices.
• Experience supporting Angular and/or React applications.
• Strong knowledge of REST APIs and distributed systems architecture.
• Experience with:
• Oracle
• PostgreSQL
• MongoDB
• Hands-on experience with OpenShift, Kubernetes, Docker, or ECS containers.
• Strong Linux administration and shell scripting skills.
• Experience using Grafana and enterprise monitoring platforms.
• Knowledge of CI/CD pipelines and DevOps practices.
• Familiarity with ServiceNow incident, problem, and change management processes.
• Advanced problem-solving and analytical skills.
• Strong ownership and accountability.
• Excellent communication and stakeholder management skills.
• Ability to perform effectively during high-pressure production incidents.
• Strong collaboration across development, infrastructure, and business teams.
• Continuous improvement mindset.

Preferred Skills :

• Cloud platform experience (AWS, Azure, Google Cloud Platform).
• Knowledge of Kafka, event-driven architectures, and API management.
• Experience with application performance tuning and capacity planning.
• ITIL Foundation certification.
• Experience supporting financial services or large enterprise environments.

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy