Quick overview
Job description
Job Summary
The Facilities Technology Integration Specialist serves as the primary point of contact between Facilities, business stakeholders, vendors, and the Technology Organization for facility-driven technology initiatives. This position will provide service across the MPC territory to internal customers.
This role manages non-standard and emerging facility technology projects and helps ensure solutions are secure, scalable, cost-effective, aligned with enterprise standards, and supportable over the long term.
If you are selected as the successful candidate, you acknowledge that storm support is a requirement for all roles at Mississippi Power. This includes working during storm restoration efforts and outside of normal business hours as needed.
Job Requirements
Bachelor’s Degree in Information Technology, Engineering, Business, or a related field, or equivalent experience is preferred.
4+ years of experience in IT support, project coordination, technology consulting, facility technology support, or a related role is required
Experience working across multiple technology domains, such as end-user technology, infrastructure, A/V, applications, collaboration tools, or facility systems is desired.
Demonstrated ability to manage multiple projects, priorities, and stakeholders at the same time is desired.
Strong communication, organization, problem-solving, and stakeholder management skills.
Experience in a project coordinator, technology liaison, or similar role.
Knowledge of A/V technologies, conference room systems, collaboration tools, and Teams-enabled meeting spaces is desired
Experience with AI tools, automation platforms, digital workplace technologies, or emerging technology solutions is desired
Experience developing dashboards, reports, or analytics using Power BI is preferred.
Familiarity with contract management and the procurement processes is preferred.
Utility, industrial, facilities, or large enterprise experience.
Experience managing external vendors is desired.
Ability to be solution-oriented and have strong conflict resolution skills.
Strong customer‑service orientation and commitment to stakeholder satisfaction.
Ability to effectively communicate with all levels of management.
Model Principle Centered Leadership and Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance.
Requires unobstructed availability to actively respond to internal customers and external parties in preparation for, during and after storm events, with ability to effectively lead during crisis situations.
Major Responsibilities
Technology Planning and Coordination
- Receive, evaluate, and coordinate facility-driven technology requests, initiatives, and enhancements.
- Partner with facilities project manager, designer, and maintenance specialists, as well as internal stakeholders to understand needs and translate them into practical technology solutions.
- Coordinate with Technology Organization teams, vendors, project design teams, Security, Corporate Communications, and other stakeholders to deliver end-to-end solutions.
Determine the appropriate path for execution, including self-managed work, vendor coordination, or enterprise project engagement.
Facility Technology Oversight
- Plan and coordinate technology solutions for advanced audiovisual environments, Teams-enabled meeting spaces, digital signage, video walls, smart building technologies, AI-enabled solutions, automation opportunities, and Power BI reporting tools.
- Support integration of electric vehicle charging technologies and related installed devices.
- Coordinate cellular repeater integration, maintenance, troubleshooting, and long-term support planning.
- Coordinate with Security for integration of security systems such as badging, cameras, and other hardware integration as needed.
- Assist with technology requirements for new construction and renovation projects, including A/V, technology hardware, security integration, cellular repeaters, and fiber needs.
- Support event related A/V needs, including but not limited to Corporate Communications and other meetings directed by the Building Services team with event-related A/V needs.
- Coordinate cellular repeater integration, maintenance, troubleshooting, and long-term support planning.
- Coordinate with Security for integration of security systems such as badging, cameras, and other hardware integration as needed.
- Assist with technology requirements for new construction and renovation projects, including A/V, technology hardware, security integration, cellular repeaters, and fiber needs.
- Support event related A/V needs, including but not limited to Corporate Communications and other meetings directed by the Building Services team with event-related A/V needs.
Project Coordination and Documentation
- Develop and manage project plans, timelines, milestones, risks, costs, dependencies, and deliverables for facility technology initiatives.
- Responsible for procurement of necessary equipment, and coordinate implementation activities, including vendor work, installations, testing, issue resolution, and transition to support.
- Track budget for all technology related projects.
- Maintain accurate documentation, including as-builts, diagrams, inventories, configuration notes, and support transition materials.
- Provide oversight for the negotiation, administration, and monitoring of external contractors and consultants.
Governance and Strategy
- Guide technology initiatives through required validation, cybersecurity, architecture, and governance review processes.
- Assess proposed solutions for risk, dependencies, sustainability, cost, supportability, and alignment with enterprise standards.
- Contribute to facility technology roadmaps, standardization efforts, and long-term planning.
- Guide the team to optimize available resources by utilizing internal capabilities first and engaging external resources when required
- Ensure continuous coverage for monitoring all facilities and provide emergency on call 24 hours per day, 7 days a week coverage.
- Ensure the implementation of specific actions during emergency situations ensuring the safety of employees and protection of facilities (weather, fire, bomb threats, utility outages, etc).
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