Intune Engineer

Title: Enterprise Endpoint Engineer (Intune Experience)
Location: Indianapolis, IN (Onsite)
Pay Range: $55/hr - $58/hr (Only local candidates, no relocation)

About the Role

• This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Ms Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains.


• This means owning problems end-to-end rather than handing them off while balancing user experience, security requirements, and operational efficiency. This role is in support of a secure and enterprise-scale environment with federally regulated compliance requirements.


• Enterprise Desktop Administration


• Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates


• Administer Active Directory-sourced user and computer objects and provide continuous compliance oversight using Group Policy controls


• Procure, track, and keep up-to-date software products and associated licensing


• Design, implement, and maintain MS Intune endpoint management solutions.


• Procure and issue desktops with Intune Autopilot zero-touch provisioning


• Build automation using PowerShell and MS Graph where appropriate


• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment


• Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools


• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness


• End User Support


• Communicate effectively with technical and non-technical staff while maintaining a high level of customer service


• Troubleshoot Windows operating systems, peripherals, printers, conferencing equipment, and endpoint hardware


• Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)


• Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve


• Continuously improve endpoint management processes through automation, standardization, and operational excellence

Required Qualifications

• Bachelor s degree in information systems or relevant field and 5+ years practical experience in the field


• Ability to obtain public trust clearance.


• Ability to self-manage work tasks using M365-based tools


• Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset


• Hands-on experience administering or operating network access controls in the form of IP: Port or URL-based filters


• Practical experience managing enterprise desktops within an MS Intune managed environment


• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment ideally including peripheral device management, asset management, and VOIP operations


• Understanding and practical exposure to regulatory controls, baselines, and security policies within an Azure Entra and Intune-based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)


• Located near Indianapolis, IN, and is both willing and capable of being on-site daily in support of the mission

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.