Promotions Assistant

Treasure Island Resort & Casino is seeking a Promotions Assistant to support casino and resort marketing campaigns. In this guest-facing role, you'll help execute promotions, drawings, and special events, set up signage and displays, verify eligibility, and accurately distribute prizes. You'll engage guests, answer questions, and explain rules while ensuring compliance with gaming and property policies. The Promotions Assistant will coordinate with marketing, players club, and operations teams, track participation data, and provide feedback to improve events. Evening, weekend, and holiday availability is required in our fast-paced, high-energy environment.

Responsibilities

• Assist with setup, execution, and breakdown of casino and resort promotions and events
• Engage guests, explain promotion rules, and answer questions courteously
• Verify guest eligibility and accurately award prizes and entries
• Maintain promotional areas, signage, and display materials
• Coordinate with marketing, players club, and operations teams during events
• Ensure compliance with gaming, promotional, and property policies
• Record participation data and assist with basic reporting or tracking
• Support crowd control and line management during high-traffic events
• Assist with distributing promotional materials and offers
• Provide feedback to improve promotions and guest experience

Required Skills

• Customer service
• Event coordination support
• Basic data entry
• Cash handling basics
• Point-of-sale familiarity
• Microsoft Office or similar tools
• Verbal communication
• Time management
• Crowd management support
• Attention to detail