Quick Overview
Job Description
Schedule: Monday ~ Thursday 9-6 in the NYC office. (Friday upon request)
Initial Duration: 3 months with possible extension
Job Summary
This job requires supporting local IT operations at the office, troubleshooting and maintain employee computers (both Windows and Mac), configure hardware and software, set up computers, and provide daily support to computer network users. Additionally, this person needs to manage legacy IT assets, assess their reusability, and create a comprehensive inventory.
Principal Accountabilities
On/Off boarding computer setup
- Prepare computers (Windows/Mac) for new hires and deliver the device to the user
- Reset and used computers and identify if the computer is reusable condition. If it is reusable, complete the setup
- Prepare necessary equipment other than PCs
IT Asset Management
- Organizing the IT server room
- Coordinating the disposal of outdated IT equipment by listing it and contacting the recycling vendor
- Assisting with lifting boxes weighing approximately 25 to 40 pounds
POS System Management Responsibilities
- Manage and support POS systems across retail store locations.
- Provide remote and on-site troubleshooting for POS hardware, software, network, and peripheral devices.
- Install, configure, update, and maintain POS equipment and applications.
- Prepare and deploy POS equipment for new store openings.
- Maintain accurate records of POS devices, configurations, repairs, and replacements.
- Monitor system performance and ensure POS systems remain secure and operational.
Qualification and Experience
- Windows PC experience is a must
- IT Operational background is a plus
- Bilingual (Korean-English) is a plus
- Office tool (Word/Excel/Power Point) usage is a must
Personal Attributes
- Meticulous, analytical and independent
- A confident self-starter with a high level of drive
- Self-motivated, committed, determined, diligent and trustworthy nature
- Results oriented, resourceful, resilient, meticulous, has initiative, and willing to be “hands-on” when required
- Good listener and be a dedicated team player, willing to help others
AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.
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