Sr UI/UX Designer

Job Title: Sr UI/UX Designer
Location: Manhattan, New York City, NY
Length: 12 Months
Job Description: ***This role will be a Hybrid Role (3 days Onsite / 2 Remote)***

Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.

Responsibilities:

UX Strategy

•    Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).
•    Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.

Collaboration & Communication:

•    Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
•    Partner with Creative team.
•    Present design concepts and research findings to senior leadership and other stakeholders.

Process Development:

•    Establish and document UX processes, and best practices.
•    Implement user testing, and other quality control measures.

Qualifications:

Experience:

•    10+ years of experience in UX design, with a focus on mobile applications.
•    Proven experience leading UX for complex digital products
•    Experience working in agile development environments.
•    Experience with design systems.

Skills:

•    Strong leadership skills to champion user-centered design practices
•    Proficiency in UX design tools, and excellent visual design skills
•    Excellent communication and presentation skills
•    Ability to work effectively with complexity, with close attention to detail

Preferred:

•    Experience in the transportation industry or related fields.
•    Experience with accessibility guidelines