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UX Designer

Baanyan Software Services, Inc.New York, NY🇺🇸United StatesPosted Sep 23, 2026

Why This Role Stands Out

You'll have the opportunity to significantly impact the rider experience for millions by leading UX design for complex digital products within a collaborative team environment. This role is perfect for a seasoned UX designer with strong leadership and mobile application experience who is eager to contribute to a well-respected company and drive user-centered design forward. Apply now to bring your expertise to this exciting challenge!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
New York, NY, United States
Posted
Yesterday
Agile

Job Description

In-person Interview required at NYC

EX: MTA, NJ Transit or Amtrak Required

Description:
Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.
Qualifications:
  • 8+ years of experience in UX design, with a focus on mobile applications.
  • Proven experience leading UX for complex digital products
  • Experience working in agile development environments.
  • Experience with design systems.
Skills:
  • Strong leadership skills to champion user-centered design practices
  • Proficiency in UX design tools, and excellent visual design skills
  • Excellent communication and presentation skills
  • Ability to work effectively with complexity, with close attention to detail
Preferred:
  • Experience in the transportation industry or related fields.
  • Experience with accessibility guidelines
Responsibilities:
UX Strategy:
  • Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).
  • Partner with UXR to understand rider needs, behaviours, and pain points. Maintain a user feedback loop to continuously improve the user experience.
Collaboration & Communication:
  • Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
  • Partner with Creative team (who own the MTA brand).
  • Present design concepts and research findings to senior leadership and other stakeholders.
Process Development:
  • Establish and document UX processes, and best practices.
  • Implement user testing, and other quality control measures.

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