Regional Human Resources Director, Midwest

Job Description
This is an in office with travel to hotels position and is based primarily in the Buffalo Lodging Regional Corporate Office, located at: 570 Delaware Ave, Buffalo, NY 14202.

General Summary: Responsible for administering Human Resources policies and procedures for multiple properties within the Midwest Region, which includes: Partners with the Regional VP of Operations and District Director to understand and execute their region’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

Manages the administration of and ensures compliance to all state and federal statute postings, listings, and employee communication requirements such as OSHA, FLSA, harassment-free workplace, etc. Provides guidance and assistance to GMs and staff with all HR issues and concerns including; employee relations, recruitment, performance management, coaching/counseling, legal requirements,
Provides on-going communication about HR policies, programs, and procedures.

Creates and implements learning and development programs and initiatives that provides internal development opportunities for employees. Maintains knowledge of trends, best practices and regulatory changes, and new technologies in human resources, talent management, and employment law. Advises management teams in appropriate resolution of employee relations issues. Project Management – Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates Participates and supports regional benefit fairs to promote company benefits.

Teamwork – Exhibits objectivity and openness to the views of others and contributes to building a positive team Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists with planning and organizing of outside training at regional meetings. Represents HR department at all regional GM meetings in order to keep managers abreast of changes, upcoming events as well as to answer any questions.

Quality Management – Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and Strives to increase productivity. Analyze and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement. Initiative - Takes independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own Delegates work assignments, sets expectations and monitors delegated activities.

Organizational Support – Ensures each manager completes orientation, attends paperwork and benefits Facilitates HR trainings in accordance to company guidelines and needs in order to foster positive attitude towards company goals. Assists with the roll out and implementation of new employee initiatives. Manages difficult or emotional employee situations. Compliance - Ensure State and Federal Labor postings are current while visiting.

Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance. Responds to all unemployment claims (partial included), provides information requested for hearings and participates when needed. In conjunction with legal department responds to all EEOC claims in a timely and accurate manner. Business Acumen – Understands business implications of decisions, aligns work with strategic goals.

Conducts wage surveys within labor markets to determine competitive wage Monitor, analyze and communicate assessment of unemployment activity reports, turnover and worker’s compensation activity reports. A Bachelor’s degree (B.A) from a four year college or university strongly preferred; previous hotel and/or HR experience is required. Must have the ability to travel approximately 30% of the time. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary.

Computer knowledge including Word, Excel, Outlook, and PowerPoint, as well as the ability to learn and effectively use HRIS and learning management is strongly preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job.