Sr. Product Manager, Personalization

Job#: 3055652
Job Description:
Sr. Product Manager, Personalization
Location: San Francisco, California (Remote)
Role Overview
We are seeking a Senior Product Manager to lead personalization initiatives. This role requires a technical product manager with a strong background in retail, AI, and Machine Learning. You will be responsible for the end-to-end product delivery of AI-first experiences, working closely with ML Engineers and Data Scientists to drive innovation.
Key Responsibilities

• Drive the product lifecycle for AI-driven personalization features, from conception to launch.
• Partner with cross-functional teams including business stakeholders, engineers, and data scientists.
• Develop detailed product requirements, feature definitions, and user scenarios.
• Define and analyze metrics to measure the success of product features and guide future enhancements.
• Provide clear executive-level communication on product strategy and progress while also executing on delivery.
• Collaborate with internal partners to refine requirements and secure buy-in from relevant teams.
• Synthesize business needs, identify areas of uncertainty, and recommend practical solutions.

Required Qualifications

• Retail experience with a preference for digital and personalization work
• Working directly with ML Engineers and Data Scientists
• Former Big 4 or larger retailer preferred

Experience:

• Proven AI-first product experience, demonstrating end-to-end product delivery using AI.
• Experience in a retail environment, with a preference for digital and personalization work.
• Experience working directly with Machine Learning Engineers and Data Scientists.

Skills:

• Strong leadership, strategic thinking, and organizational planning skills.
• Excellent written and verbal communication skills suitable for executive audiences.
• Ability to manage multiple projects, prioritize work, and meet critical deadlines.
• Strong analytical skills with the ability to find simple solutions to complex problems.
• Ability to operate effectively without close supervision.

Preferred Qualifications

• Experience at a large retail company.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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