PMO & Delivery Analyst

Location: Remote UK, with occasional travel to Liverpool (North West, UK)
Contract: Permanent, Full Time
Reporting to: Technical Programme Director

Please note: You do not need to currently hold Security Check (SC) clearance, but you must be eligible and willing to undergo the vetting process.

This is a predominantly remote role. We would ideally like someone based in the North West, or within reasonable travelling distance of Liverpool, with attendance typically around one to two days per month. This isn’t an absolute requirement, and we’re happy to consider strong candidates from further afield. Reasonable travel costs can be supported where significant travel is required.

About Us

Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom.

The group is multi-functional with a large portfolio of B2B products and services.

Our ecosystem is made up of:

Voixtel, secure communications and voice platforms for regulated and critical environments.

IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations.

Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments.

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching.

Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.

The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills.

We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets.

Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world.

About You

You’ll likely be an established PMO, programme or project delivery professional who enjoys bringing structure to busy environments but also wants the opportunity to influence how things are done.

You’ll be comfortable working with project managers, technical teams, workstream leads and senior stakeholders, and confident enough to ask questions, challenge constructively and make sure actions, risks and dependencies are properly followed through.

You’ll understand that different teams may use different delivery methodologies and will be comfortable working alongside Agile teams, helping connect their delivery activity into the wider programme and portfolio view without imposing unnecessary process.

You’ll also be pragmatic. We want consistent governance and good project controls, but not unnecessary bureaucracy.

You won’t be expected to arrive and build a PMO completely from scratch. Instead, we want someone who can operate the framework effectively, identify where it could work better and bring relevant ideas and experience from other environments.

About The Role

We’re looking for an experienced PMO & Delivery Analyst to play a key role in improving how projects are governed, reported and delivered across the organisation.

We are currently introducing a more consistent project framework across the business, covering areas such as governance, reporting, RAID management, resource forecasting and portfolio visibility.

The framework itself will be in place, but it will still be relatively new. We therefore want someone who can take ownership of running it day-to-day, help embed it across project teams and bring ideas on how it can be improved as our delivery capability matures.

We are currently consolidating a number of smaller workstreams and project activities into fewer, larger programmes where we can apply a more consistent approach to governance, reporting and project controls.

Our delivery environment includes teams and projects working in different ways, including Agile delivery. An important part of the role will therefore be helping ensure projects delivered through Agile ways of working are effectively coordinated into wider programme governance, reporting, dependencies and portfolio oversight.

This isn’t a traditional PMO role focused solely on administration and reporting. Alongside portfolio oversight and governance, you’ll also have the opportunity to take on direct delivery responsibility.

The role is expected to be approximately 70% PMO and portfolio activity and 30% project delivery, making it well suited to an established PMO professional who wants greater ownership, visibility and the opportunity to develop further delivery experience.

We’re more interested in the relevance and quality of your experience than prescribing a specific number of years.

You should have demonstrable experience working within a:

• PMO;
• Programme delivery function;
• Portfolio environment;
• Project controls function; or
• Closely related project delivery role.

You should have practical experience of supporting or operating project governance and controls, rather than solely providing administrative project support.

You should also have experience or a good working familiarity with Agile ways of working, and understand how Agile-delivered projects can be coordinated within wider programme governance, reporting and portfolio controls.

Previous experience improving an existing PMO framework, standardising project processes or taking ownership of smaller projects would be particularly relevant.

What You'll Be Doing

Working closely with the Technical Programme Director and stakeholders across the organisation, you will:

• Operate and help embed our project and programme governance framework.
• Support oversight of an evolving portfolio as we consolidate multiple workstreams into fewer, larger programmes operating within a consistent project framework.
• Work with project and workstream leads to ensure plans, milestones, dependencies and actions are appropriately maintained.
• Work with Agile delivery teams to ensure their projects, milestones, risks and dependencies are appropriately reflected within wider programme governance and portfolio reporting.
• Own and facilitate consistent RAID management across the portfolio.
• Produce clear and useful project and portfolio reporting for sponsors and senior stakeholders.
• Provide a consolidated view of project health, priorities, risks and delivery progress.
• Support resource and capacity forecasting across projects and workstreams.
• Review existing processes, templates and project artefacts and recommend practical improvements.
• Help us move towards a more consistent approach to project and portfolio tooling.
• Work across platforms currently including Jira, Monday.com, spreadsheets and Microsoft 365, while helping assess what works best for the organisation longer term.
• Work collaboratively with project teams to provide structure without introducing unnecessary process.
• Take ownership of elements of direct project delivery and smaller projects where appropriate.
• Bring ideas and external experience that help our programme delivery capability continue to evolve.

What Success Looks Like

Success in this role is about creating greater visibility, consistency and confidence across our project portfolio.

Over time, we would expect you to help us:

• Establish a reliable and consistent view of our key projects.
• Embed clear governance and project controls across the organisation.
• Improve the quality and consistency of reporting to senior stakeholders.
• Ensure risks, issues, actions and dependencies are actively managed rather than simply recorded.
• Develop a clearer view of resource demand and capacity.
• Help project and workstream leads adopt consistent ways of working while accommodating appropriate delivery methodologies, including Agile.
• Ensure Agile-delivered projects are effectively represented within wider programme governance and portfolio reporting.
• Identify where the framework, processes or tooling could be improved.
• Take increasing ownership of project delivery alongside your PMO responsibilities.

Why This Role?

This is an opportunity to join at a point where you can genuinely influence how our PMO and programme delivery capability develops.

You won’t be joining a large, established function where every process has already been set in stone. We’ll have the core framework in place, but we want the person in this role to help make it work effectively in practice and challenge or improve it where appropriate.

You’ll have visibility across a broad range of projects, work with stakeholders across the organisation and combine portfolio-level oversight with hands-on delivery experience.

There is also genuine scope for the role to develop as the business grows.

For the right person, that could ultimately mean progressing further into Project or Programme Management, or developing towards a future PMO Lead / Head of PMO position.

• A strong understanding of project governance and project controls.
• Experience of RAID management and project reporting.
• Experience working across multiple projects or workstreams.
• A good understanding of Agile ways of working and how Agile delivery interacts with programme and portfolio governance.
• The ability to consolidate information and turn it into clear, meaningful management reporting.
• An understanding of resource planning, capacity forecasting or workforce planning within a project environment.
• Strong analytical and problem-solving skills.
• Excellent organisation and attention to detail.
• Confidence working with a wide range of stakeholders.
• The ability to challenge constructively and follow through on actions.
• A pragmatic approach, able to introduce structure without unnecessary bureaucracy.
• The ability to work independently and take ownership in a predominantly remote environment.
• Strong Microsoft 365 skills, particularly Excel and PowerPoint.

Nice to Have

It would be useful, but not essential, if you have:

• Experience with Jira, Monday.com, Microsoft Project, Azure DevOps, Smartsheet or similar project and portfolio tools.
• Experience working alongside software or technology teams using Agile delivery practices.
• Experience within a technology, software, infrastructure or technical delivery environment.
• Experience helping to improve or mature a PMO or portfolio-management function.
• Previous hands-on project delivery experience.
• Experience producing reporting for senior leadership or executive stakeholders.
• Exposure to resource and capacity modelling.
• A recognised project management or PMO qualification such as PRINCE2, APM, PMI or P3O.

Formal qualifications are not essential. Relevant practical experience and your ability to operate effectively in the role are more important to us.

If you’re an experienced PMO or programme professional looking for greater ownership, more visibility and the opportunity to combine governance with hands-on delivery, we’d be interested in hearing from you.

This could be a particularly strong next step for someone who has built solid PMO experience and now wants the opportunity to influence how a function develops while creating a pathway towards either project delivery or future PMO leadership.

• Private Medical & Health Cash Plan
• Inclusive Culture: Enjoy an inclusive culture and environment.
• Holiday: Generous holiday allowance.
• 4x Life Assurance
• Learning: Access to continuous learning and development opportunities.
• Bonus Potential: Bonus potential based on performance and business-related factors.
• Discounts: Discounts on a wide range of products and services.
• Pension: Pension scheme contributions.
• EV Car Scheme
• Hybrid & Remote Working
• More Benefits: Explore additional benefits on our career site.

How to Apply

Please note that the talent acquisition team is managing this vacancy directly and we do not require agency support.

Candidates who are successful will be required to undergo relevant security checks.

Our Process

Our talent acquisition team will be in touch if you're successful, the team will arrange a short screening call (max 30 minutes) to learn more about you, and what you are looking for and answer any questions you may have. If all goes well, the team will share your profile with the hiring manager for review. Our interview process is tailored to each role but typically the first half of the process is run remotely with a final stage on-site.

As an inclusive employer, please inform us if you require any reasonable adjustments.

Equal Opportunities

Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

As a Group, we seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations.