Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Boston, MA, United States
Posted
Yesterday
Active DirectoryVMware
Job Description
A leading security-first IT solutions and managed services provider is seeking a Senior IT Operations Engineer to support a high-profile professional sports organization. This full-time overnight position is responsible for maintaining and optimizing critical network, server, virtualization, and infrastructure environments that power both corporate operations and game-day technology. The organization has more than 30 years of success helping enterprise and mid-market clients modernize through managed services, cybersecurity, cloud solutions, and automation.
This is a unique opportunity to work behind the scenes for a mission-critical sports environment where downtime is not an option. The ideal candidate will bring strong infrastructure experience across networking, systems administration, monitoring, vulnerability management, and virtualization while thriving in a fast-paced overnight operations environment. You'll play a key role supporting stadium technology, wireless connectivity, network performance, and business-critical systems that directly impact the game-day experience for teams, coaches, and staff. This employer is building out its operations team and governance structure, creating an excellent opportunity for long-term growth and influence. Required Skills & Experience
This is a unique opportunity to work behind the scenes for a mission-critical sports environment where downtime is not an option. The ideal candidate will bring strong infrastructure experience across networking, systems administration, monitoring, vulnerability management, and virtualization while thriving in a fast-paced overnight operations environment. You'll play a key role supporting stadium technology, wireless connectivity, network performance, and business-critical systems that directly impact the game-day experience for teams, coaches, and staff. This employer is building out its operations team and governance structure, creating an excellent opportunity for long-term growth and influence. Required Skills & Experience
- 5+ years of IT Operations, Infrastructure Engineering, Systems Administration, or Managed Services experience
- Strong Cisco networking experience with hands-on Layer 1 and Layer 2 troubleshooting
- Experience monitoring network circuits and coordinating with telecommunications vendors
- Windows Server administration, maintenance, and troubleshooting
- WSUS administration and enterprise patch management
- Vulnerability remediation and security patch deployment across servers and network devices
- VMware vCenter administration for virtual machine deployment and management
- Active Directory administration and troubleshooting
- Enterprise infrastructure monitoring experience with SolarWinds, NinjaOne, Kaseya, or similar tools
- Backup administration experience, preferably with Rubrik
- Experience supporting wireless access points and enterprise Wi-Fi environments
- Strong verbal and written communication skills
- Proven ability to manage multiple concurrent priorities in a production environment
- Experience conducting detailed shift handoffs and operations documentation
- Ability to work overnight schedules, weekends, and holiday coverage when required
- Managed Services Provider (MSP) experience
- Palo Alto firewall administration and troubleshooting
- CCNA, CompTIA Network+, CompTIA A+, or similar certifications
- Experience supporting large-scale live events, sports venues, or mission-critical operations
- Exposure to vulnerability scanning and remediation programs
- Experience with ITIL practices and operational governance
- Knowledge of network performance monitoring and incident management workflows
- Experience working in smaller IT environments where engineers wear multiple hats
- Familiarity with change management and operational best practices
- 35% Server Administration, Patching & Vulnerability Management
- 25% Network Operations & Circuit Monitoring
- 15% Virtualization & VM Management
- 10% Monitoring, Alert Response & Health Checks
- 10% Backup Administration & Recovery Validation
- 5% Documentation, Communication & Shift Handoffs
- Monitor and maintain critical infrastructure supporting corporate and game-day operations
- Troubleshoot Cisco switches, circuits, wireless infrastructure, and connectivity issues
- Coordinate with service providers to resolve network outages and performance concerns
- Deploy and manage virtual machines using VMware vCenter
- Perform Windows Server administration, configuration, and maintenance
- Execute vulnerability remediation and enterprise patching activities
- Monitor platform health and respond to alerts using SolarWinds and related tools
- Verify backup success and assist with recovery testing when required
- Support Active Directory administration and user-related issues
- Communicate incidents, impacts, and resolutions to business stakeholders
- Provide comprehensive shift transition updates to incoming operations teams
- Assist in maintaining operational stability during multiple simultaneous sporting events
- Opportunity to support technology operations for a premier professional sports organization
- Exposure to enterprise-scale networking, infrastructure, and game-day technology
- Collaborative engineering team environment
- Career growth and advancement opportunities within a rapidly growing managed services organization
- Comprehensive health, dental, and vision benefits
- Paid time off and holidays
- 401(k) and additional employee benefit offerings
- Long-term stability with a highly visible client engagement
- Overnight Shift: 11:00 PM - 8:00 AM
- Workdays: Friday, Saturday, Sunday, Monday, Tuesday
- Holiday coverage required when games are scheduled
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