Why this role stands out
Step into a dynamic role at Eataly Soho where you'll gain invaluable experience in a renowned global marketplace, honing your communication and service skills. This position is ideal for enthusiastic individuals eager to learn about authentic Italian cuisine and contribute to an exceptional guest experience in a vibrant on-site environment. Apply now to join a passionate team dedicated to culinary excellence!
Quick overview
Job description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
A Server coordinates the entire service station and communicates with front of the house and back of the house personnel to provide a dining experience that exceeds guest expectations. Reports to the Food and Beverage Manager
- Greets guests and presents them with the menu
- Informs guests of specials, menu changes, answers questions regarding food, beverages and allergies
- Receives food and beverage orders from guests and relays to kitchen staff and bartender using a POS system
- Communicates with the hosts, table support team, kitchen staff and bartenders to coordinate stations
- Presents, opens and pours wine and beer when serving guests
- Assists table support team with stocking work stations, removing and resetting used dishes/silverware
- Assists with cash register at counter-service restaurants
- Performs other duties as required or assigned
- High school diploma or equivalent preferred
- Knowledge of the sequence of service and dining room procedures
- Excellent communication skills
- Basic math skills
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Compensation: This position pays a base rate of $17.00 per hour, minus a $5.65 tip credit plus tips.
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
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