Scrum Master - Project Manager 3

Important Note

• Submissions will close on July 31st at 5 PM EST. Late submissions will not be accepted.
• Interview Process: Virtual, 1-2 rounds. 4-5 people on the interviews, could potentially include hiring manager, PMO Superviosr, Agency Services Manager, Project Manager, Business Relationship Manager, or other Managers from the team.
• Interviews will consist of mix of competency/scrum master knowledge questions and basic project manager questions.
• Assignment duration: 1 year+, should be a long term contract that continues to extend dependent on business need.
• -Hybrid Work Schedule: On-site wednesdays and thursdays (non-negotiable). In office days are mandatory and cannot be altered.
• -Candidates MUST be local to Lansing, Michigan area (within 100 miles

Required Skills:

-5+ years of experience serving as a Scrum Master in Agile software development environments.
-Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
-Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).


Preferred Skills:

-Experience as a project manager
-CSM certificate
-Experience with Medical or Financial Systems
 

Other Preferred Skills

• Proven experience supporting complex, enterprise-level financial or debt management software solutions.
• Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
• Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
• Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
• Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
• Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
• Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
• Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
• Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
• Ability to lead multiple Agile teams or a large, scaled program context.
• Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform).

• SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
• Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
• Understanding of user-centered design, accessibility standards, and customer journey mapping.
• Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
• Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
• Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

Key Competencies

• Strong servant leadership mindset with a focus on empowering teams.
• Exceptional analytical, organizational, and problem-solving skills.
• Ability to drive transparency, predictability, and continuous delivery.
• Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
• Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.