Quick overview
Job description
Join our onsite support team for a Navy research, development, test and evaluation (RDT&E) network as a Tier 2 systems administrator in North Charleston, SC. You will be the escalation point above Tier 1, giving advanced desktop and systems support to network-connected and standalone labs, and working side by side with engineers and cybersecurity staff to keep the environment reliable and compliant.
What You Will Do • Help manage Windows domain environments • Support desktop operations and troubleshooting across RDT&E labs • Build and deploy virtual machines for system integration • Install, configure and maintain workstation hardware and approved software • Handle server and workstation installs, technology refreshes and scheduled upgrades • Troubleshoot and resolve hardware and software issues, including root cause on failed components • Maintain endpoints: workstations, laptops, printers, desk and mobile phones, and audio/visual gear • Run endpoint backups and protect data integrity • Take part in patch management, configuration management and change management • Track and implement DISA STIGs, and help build RMF artifacts and continuous monitoring • Write and maintain technical documentation, and lead or support projects • Work daily in MS Teams, ServiceNow, Active Directory and Microsoft Configuration Manager Required Qualifications • 10+ years in computer systems analysis • Windows domain environments • Virtual machine builds and deployments • System patching and configuration management • DISA STIG implementation and DoD cybersecurity practices • Strong troubleshooting and problem solving • Customer service mindset; works well alone and on a team • Bachelor's degree in a business or technical field (typical) • Active DoD Secret clearance • Onsite in North Charleston, SC Preferred Qualifications • Windows 11 training (Udemy or equivalent) • Red Hat Linux system administration training (Udemy or equivalent) • macOS Jamf training (Udemy or equivalent) • DCWF Windows System Administrator (Cyber Exchange/JKO, DISA-US1379) • Microsoft Certified IT Professional
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