Quick Overview
Job Description
Position Overview
The
Sales Engineer plays a critical role in supporting the revenue organization by translating technical capabilities into clear business value for customers. This role partners closely with
Sales
, Channel Partners, and the Sr. Sales Engineerto design, present, and support technical solutions that help customers understand how our platform solves real operational challenges. The
Sales Engineer is responsible for assisting in solution design, technical demonstrations, deployment preparation, and technical validation during the sales cycle.
This role ensures prospects and partners clearly understand how the solution integrates with their existing infrastructure while supporting successful deal progression and customer adoption. Sales Support
Partner with Account Executives, Channel Managers, and leadership to support customer-facing sales opportunities. Translate customer business requirements into technical solution recommendations. Support proof-of-concept (POC) deployments and technical validation during the evaluation process.
Participate in discovery calls to identify customer operational challenges and technical requirements. Sales Engineer to design scalable and effective customer solutions. Assist in determining hardware, infrastructure, and system requirements for deployments. Document technical requirements and proposed solution architectures. Help ensure solutions align with product capabilities, deployment standards, and operational feasibility. Assist in building demo environments and presentation materials that clearly communicate product capabilities.
Support field demonstrations and on-site technical validation when required. Deployment Readiness
Coordinate with internal Operations,
Engineering
, and Product teams to ensure successful deployment preparation. Help validate camera placement, hardware configuration, network requirements, and system readiness. Provide technical documentation and guidance to support customer onboarding. Assist in training partners on solution capabilities, deployment requirements, and best practices. Sales Engineer to escalate technical challenges and ensure alignment with solution strategy.
Provide feedback to Product and
Engineering teams based on customer and field insights. Maintain documentation of customer requirements, deployment standards, and technical learnings.
2–5 years experience in
Sales Engineering
, Solutions
Engineering
, or Technical Pre- Sales roles.
~ Experience supporting enterprise or mid-market sales environments.
~ Ability to translate complex technical concepts into clear business value for customers.
Networking fundamentals
Cloud environments (AWS preferred)
IP camera systems and video infrastructure (preferred)
Ability to collaborate with sales teams, customers, and technical stakeholders. Performance in this role will be measured by:
Effectiveness in supporting sales opportunities and deal progression
Quality and clarity of technical demonstrations and presentations
Successful execution of POC deployments and technical validations
Responsiveness and support for sales teams and channel partners
Contribution to customer adoption and deployment success
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