Channels Manager

📍 UK | Hybrid Working

At The Ardonagh Group, we're building stronger connections across our business through exceptional communication, employee engagement, and culture initiatives. We are now looking for an experienced Channels Manager to join our Corporate Affairs team and play a pivotal role in shaping how we communicate with colleagues across our global organisation.

The Opportunity

This is a highly visible role where you'll own and evolve our internal communications channels strategy, ensuring colleagues receive engaging, relevant and impactful content through the right channels at the right time. You'll work closely with senior leaders, HR teams, communications professionals and external partners to drive engagement, support organisational change, and strengthen our culture.

As well as managing channels, you'll help deliver major employee engagement initiatives, support high-profile events, and contribute to programmes that enhance employee experience across the Group.

What You'll Be Doing

✅ Developing and leading the Group's internal communications channels strategy.

✅ Managing and continuously improving key employee communication platforms, ensuring they remain engaging, relevant and effective.

✅ Using analytics and insights to measure performance, inform decision making and optimise channel effectiveness.

✅ Supporting the delivery of employee engagement campaigns, recognition programmes, DE&I initiatives and onboarding experiences.

✅ Partnering with stakeholders across the business to create compelling content and advise on the best communication approaches.

✅ Supporting the delivery of major Group events, including Spotlight, Give Back and other culture-focused initiatives.

✅ Working alongside HR and Corporate Affairs teams to strengthen employee experience and organisational culture.

What We're Looking For

You will be a highly credible communications professional with experience operating in a complex, fast-paced environment and a passion for employee engagement.

You'll bring:

• Proven experience delivering internal communications and engagement strategies within a large, matrixed organisation.

• Strong copywriting, editorial and content creation skills.

• Experience managing communication channels, intranet platforms and social media.

• Excellent stakeholder management skills, with the confidence to influence senior leaders and executive audiences.

• Strong project management capabilities and the ability to manage multiple priorities simultaneously.

• A proactive, innovative mindset with the ability to identify opportunities and turn ideas into action.

Why Join Us?

This is an exciting opportunity to shape the future of communications and engagement within one of the world's leading independent insurance distribution groups. You'll have the opportunity to influence culture, lead meaningful projects and make a tangible impact on employee experience across the business.

Interested in helping us connect, engage and inspire our colleagues? We'd love to hear from you.

What We Offer

Join a team that values diversity, collaboration, and growth. We provide:

• Inclusive culture with apprenticeships, study support, and recognition through our annual Spotlight Awards

• Wellbeing programs and discounts on supermarkets, gyms, restaurants, healthcare, and more

• Flexible working for a great work-life balance

• Competitive salary plus benefits including:

  • 6% employer pension contribution (with 2% employee contribution)

  • Life Assurance (4x base salary)

  • Group Income Protection

  • Generous annual leave

  • Annual bonus scheme

We welcome individuals from all backgrounds and offer reasonable adjustments throughout the recruitment process.

The Ardonagh Group is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

The Company

In an industry that never stands still, neither do we. The Ardonagh Group was founded in 2017 and has grown to become the UK’s largest independent insurance distribution platform and a top 20 broker globally.

Our best-in-class entrepreneurial and specialist brands span a network of 150+ locations worldwide and have a combined workforce of more than c.10,000 people. Across our portfolio, we offer a highly diversified range of insurance-related products and services across the full insurance value chain in the UK, Ireland and broader international markets.

From complex multinational corporations to individuals purchasing personal insurance policies, our understanding of the communities we serve, together with our scale and breadth, allows us to deliver a broad range of product and risk solutions to meet the needs of a rapidly evolving market.

If you approach life with a sense of adventure you might just find what you need at Ardonagh to bring your ambition to life.

Find out more about Ardonagh’s world of opportunity on LinkedIn or visit www.ardonagh.com.

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