PC Support Technician

job summary:

The primary function of the Configuration Technician is to configure and image laptop, desktop, and server systems. This role has responsibilities that include working with secure hardware provided by a government contractor; therefore, U.S. citizenship is required.

location: Plano, Texas
job type: Contract
salary: $19 - 20 per hour
work hours: 8am to 5pm
education: High School
responsibilities:

• Install operating systems and software packages on a variety of computer systems.
• Conduct software imaging for both new and repurposed desktops and laptops.
• Deploy system images using a range of imaging packages for optimal performance.
• Skillfully integrate hardware components onto laptop, desktop, and server systems.
• Identify and resolve issues with laptops and desktops that are non-operational upon receipt.
• Thoroughly assess and diagnose various returned computers and peripherals.
• Execute post-imaging tasks, including system renaming and domain joining, with precision.
• Maintain a commitment to following imaging procedures meticulously for consistent results.
• Generate asset tags and securely affix them to hardware systems for effective asset management.
• Efficiently unpack and set up materials to initiate the configuration process.
• Thoroughly examine received materials, verify part numbers, and address discrepancies promptly.
• Conduct daily quality control assessments to ensure accuracy and reliability in orders.
• Uphold a clean and organized shared work area to enhance efficiency and workplace safety.

qualifications:

Minimum of 1 year of relevant experience.

Proficient in computer operating systems.

Strong ability to document and automate software installations.

Excellent attention to detail.

Exceptional work ethic.

Team-oriented with strong multitasking abilities.

Dependable and reliable.

Excellent communication skills.

Dell Laptop & desktop repair certification is a plus.

A+ and N+ certification is advantageous.

Physical ability to lift 50 lbs and work on feet for the entire shift.

ship is required for this position.

skills:

server systems

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.