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Full time
Technology
UA

Digital Service Desk Specialist - Flexible Shifts

Uniting AgeWell CareersMelbourne, Victoria🇦🇺AustraliaPosted 28 Aug 2026

Why This Role Stands Out

This hybrid role offers fantastic opportunities to grow your IT support skills while contributing to a reputable organization, with flexible shift patterns providing excellent work-life balance. You'll thrive here if you excel at building relationships, resolving technical issues, and ensuring smooth IT operations in a collaborative team environment. Apply today to join Uniting AgeWell and make a real impact!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Uniting AgeWell is seeking a Digital Customer Support Officer to join our Service Desk team in Melbourne. This role covers 7-day support from 8:00am to 10:00pm, with shifts across weekdays, evenings and weekends.

The role focuses on timely ticket handling and strong customer care within a collaborative ICT environment. You will build authentic relationships with staff, support issue resolution, and work within LAN/WAN administration to ensure secure, effective IT operations.

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