Ticket Sales Manager

Job Description
Job Description
Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure. The Ticket Sales Manager oversees the Ticketing and Cash Control Department, ensuring smooth operations and accurate cash handling.

This role is responsible for reconciling cash and tickets daily, managing the department’s staff, and troubleshooting ticketing and point-of-sale issues. The ideal candidate is a problem solver, strong communicator, and experienced with cash management.

Responsibilities

Reconcile all cash bags and enter accurate counts on the Income Summary Sheet
Reconcile ticket windows and ensure ticket stock matches tickets sold
Manage preliminary ticket counts by tracking the quantity of each ticket type sold
Maintain ticketing and point-of-sale materials (e.g., Clover paper)
Schedule staff for the Ticketing Department and ensure attendance
Cover all department operational needs and follow up on hiring/applicants
Manage the vault, including organizing and adjusting monies
Address ticketing issues and update the Central Ticketing System as needed
Oversee Clover management, maintenance, and implementation
Communicate equipment needs and ensure all ticket windows are operational
Maintain cleanliness and organization in the ticketing office
Track and report any low inventory for Cash Control materials
Requirements or Qualifications:
Proficiency in Microsoft Office
Experience in a managerial role preferred
Strong experience handling cash and performing reconciliations
Excellent problem-solving and communication skills
Ability to work weekends, holidays, and during peak periods
Reliable transportation required with the ability to navigate snowy or winter conditions
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