Trainer Sales Associate

Job Description
Job Description
Trainer Sales Associate — Part Time
Base Pay + Commission | FREE Membership | Growth Opportunities
Are you the person who lights up a room, loves connecting with people, and gets genuinely excited when someone hits a goal they didn't think was possible? Do you thrive on building relationships, growing a community, and sharing that energy online for the world to see? If you're high-spirited, driven, and passionate about helping others transform their lives through fitness, we want to meet you.
At
HOTWORX Matthews
, you won't just sell memberships — you'll build a movement.

About Us
HOTWORX Matthews is a locally owned small business in
Matthews, NC
. We're proud of our professional yet fun, high-energy culture where teamwork, community, and member experience come first. Our mission is to deliver an unforgettable experience in our 24-hour infrared fitness studio — one that makes every guest feel welcome, supported, and excited to become part of our fitness family. Why You'll Love This Role
This is more than a sales job. As a Trainer Sales Associate (TSA), you'll be the face, voice, and heartbeat of our studio.

You'll inspire prospects, cheer on members, grow our social media presence, and help build a community that people are proud to belong to. If you're motivated by commission, energized by people, and passionate about wellness — this role was made for you.

Compensation
$13/hour base pay + commission
Average commission ranges
$100–$600/month
, with uncapped potential based on performance
Schedule
20–35 hours per week
Availability Requirement:
Must be able to work a minimum of 2 Saturdays per month
Staffed Hours:
Monday–Thursday: 11:00am–8:00pm
Friday: 9:00am–6:00pm
Saturday: 9:00am–2:00pm
What We're Looking For
You'll thrive here if you:
Love people
— you build genuine, lasting connections and make everyone feel welcome
Bring the energy
— you're high-spirited, positive, and passionate about helping others succeed
Care about fitness and wellness
— and love seeing others reach their personal goals
Are excited by social media
— you enjoy creating content, engaging followers, and growing an online community
Thrive on sales
— you're motivated by commission and confident closing with integrity
Take initiative
— you stay productive and self-driven, even during slower hours
Communicate with confidence
— clearly and enthusiastically, in person and over the phone
Have a team-first mindset
— a strong work ethic and a willingness to pitch in
Stay organized
— you manage your time well and juggle multiple priorities
Keep it clean
— you're comfortable maintaining a spotless studio (equipment, towels, saunas, bathrooms)
Bonus points if you have:
Previous sales, retail, fitness, or hospitality experience
A track record of meeting or exceeding goals
Content creation or social media experience (reels, stories, posts)
Bilingual in Spanish
Key Responsibilities
Community & Social Media (A Core Part of This Role)
Create engaging social media content — reels, posts, and stories that showcase our studio and members
Grow our online community by responding to comments, messages, and DMs with energy and authenticity
Help plan and promote events, challenges, and member celebrations that bring people together
Capture the HOTWORX experience and share it to attract new members and inspire current ones
Build genuine relationships that turn members into a loyal, connected fitness family
Sales & Outreach
Make outbound calls to warm and cold leads generated by our CRM
Convert leads into booked sessions and memberships
Give engaging studio tours and explain the benefits of infrared fitness
Present membership options, retail packages, and promotions
Confidently handle objections and close sales with integrity
Encourage referrals and promote guest passes
Member Experience
Deliver an exceptional first impression and ongoing member support
Ensure members follow sauna safety protocols
Respond quickly and professionally to member needs or concerns
Studio Operations
Open and close the studio following standard procedures
Maintain a spotless, welcoming studio environment
Restock supplies and remove trash as needed
Assist with events, challenges, and promotions
Communicate clearly with management and teammates
Respond appropriately in emergencies and report incidents
Requirements
High School Diploma or equivalent
1–2 years in a customer-facing or sales-driven role preferred
Comfortable with phone outreach and in-person sales conversations
Fluent in English (written and verbal)
Own vehicle and a valid driver's license
Must be able to reliably commute or relocate before starting

What We Offer
FREE HOTWORX membership
Hourly base pay + commission
Casual, comfortable work attire
Paid on-the-job training
Retail and supplement discounts
Career growth opportunities into leadership or management
A supportive, high-energy team that feels like family
Ready to Join the Family?
If you're passionate about fitness, people, and building something bigger than yourself — we'd love to hear from you. Apply directly through this job board and let's start the conversation.
HOTWORX Matthews — Where fitness meets community.