Quick overview
Job description
Manage group sales opportunities for hotel properties, responding to customer inquiries, preparing proposals and contracts, and aligning customer needs with property capabilities. Drive bookings and customer loyalty through upselling, coordinated sales efforts, and timely handoffs to property teams. This full-time, property-based role requires residence within 50 miles of New Orleans, Louisiana.
Responsibilities
- Respond to group sales inquiries and qualified leads within established sales parameters.
- Match customer preferences with property capabilities and upsell opportunities to maximize revenue.
- Prepare proposals, contracts, correspondence, and booking documentation.
- Coordinate sales efforts with area and on-property teams and transfer accurate booking information.
- Monitor market conditions, competitors, and property needs to close appropriate business.
- Ensure timely handoffs and a high-quality customer experience that supports loyalty.
Required Skills
- Group sales lead management
- Hotel sales
- Upselling
- Proposal generation
- Contract preparation
- Sales correspondence
- Group booking documentation
- Revenue maximization
- Market and competitor analysis
- Hotel operations and food and beverage knowledge
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