Why This Role Stands Out
This is an exciting opportunity to lead a critical network operations center, driving reliability and performance for a global infrastructure leader, with the flexibility of a hybrid work model. You'll thrive here if you're a strategic, customer-focused leader with a passion for mentoring teams and ensuring seamless service delivery. Apply now to make a significant impact and advance your career in network operations.
Quick Overview
Job Description
Megaport is seeking a NAM NOC Manager based in Mexico City to lead the North America Network Operations Centre. You will drive operational leadership, incident response, and service assurance for Megaport's global network infrastructure and customer services.
You will mentor NAM NOC Engineers, manage major incidents, and partner with cross functional teams to improve reliability and performance. A strategic, customer focused mindset and strong leadership are essential.
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