IT Systems Engineer III

Title: IT Systems Engineer III

Duration: 12 Months

Location: Oakland, CA - This will be a hybrid requirement, requiring one day onsite

 Job Responsibilities

·         Be proficient in AutoCAD. This is important for learning AutoDesk Vertical Software (i.e. AUD, Plant 3D)

·         Learn to administrate ProjectWise and its functionality.

·         Handle moderate user issues that arise with supported systems and tools, escalating the more complex problems to team.

·         Work with team to analyze and document business processes and information needs.

·         Discuss requirements and deliverables with peer team members.

·         Provide timely and professional responses to IT or user inquiries. Escalate as appropriate.

·         Lead and engage teams that develop requirements for business needs solutions.

·         Lead and participate in User Acceptance Tests (UAT) and perform quality reviews of test results

Qualifications

·         Intermediate understanding of AutoCAD Software on functionality and best practices.

·         AA/AS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience.

·         5 years of job-related experience in Business, IT or Engineering fields.

·         Participation in projects of medium complexity.

·         Continuous education in IT and business specific areas. 

Desired:

·         Experience in a change management process.

·         Experience in technology or system deployments for utility operations

·         Proficient PC skills including a proficiency in various software (i.e.AutoCAD, MS Office)

·         Detail oriented, analytical, good oral and written communication skills