Quick overview
Job description
Cable One, operating as Sparklight, is seeking a Business Account Executive to drive sales within our Telecommunications market. In this Sales & Business Development role, you will identify and close new business opportunities, manage a portfolio of commercial accounts, and promote our high-speed internet, cable TV, and phone solutions. You'll collaborate closely with internal teams to deliver tailored proposals, ensure superior customer service, and support renewals and upsells. Sparklight offers a dynamic, supportive culture that values teamwork, innovation, and long-term customer partnerships.
Responsibilities
- Prospect, qualify, and develop new B2
- B opportunities for Sparklight internet, TV, and phone solutions.
- Conduct needs assessments and design tailored telecommunications solutions for small to mid sized business customers.
- Present proposals, negotiate pricing and contract terms, and close new sales and renewals to meet or exceed revenue targets.
- Manage and grow an assigned portfolio of business accounts, ensuring high customer satisfaction and retention.
- Collaborate with network engineering, implementation, and customer support teams to ensure smooth service delivery and onboarding.
- Maintain accurate CRM records of accounts, opportunities, activities, and pipeline, and provide regular sales forecasts and performance reports.
- Identify upsell and cross sell opportunities within existing accounts to maximize account value.
- Stay current on telecommunications products, technologies, competitors, and market trends to effectively position Sparklight solutions.
- Represent Sparklight's customer focused culture by providing responsive, consultative service and addressing account issues promptly.
- Participate in ongoing sales training, team meetings, and best practice sharing to continually improve sales effectiveness.
Required Skills
- B2
- B sales and business development
- Prospecting and lead generation
- Consultative selling
- Solution selling for telecommunications or technology services
- Account management and retention
- Sales pipeline management
- CRM software (e.g., Salesforce or similar)
- Contract negotiation and closing
- Presentation and communication skills
- Basic understanding of data, internet, and voice services
- Territory and time management
- Customer relationship building
- Sales forecasting and reporting
- Basic financial acumen and pricing analysis
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