Why This Role Stands Out
This hybrid role offers a fantastic opportunity to leverage your NICE CXone and programming expertise to design innovative customer experience solutions, with potential for significant career growth within a reputable company. You'll thrive here if you possess strong analytical skills and a passion for developing cutting-edge IVR and bot technologies. Apply now to shape the future of contact center technology!
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Dallas, TX, United States
Posted
Yesterday
.NETJavaJavaScriptKubernetesPythonREST
Job Description
- NICE CXone expertise: Hands‑on experience with Studio, APIs, scripting, and Mpower Studio for IVR & bot development
- Telephony & Call Flow Knowledge: Strong understanding of Cisco UCCE/UCCX call flows and routing logic
- Programming: Proficiency in JavaScript, Python, or .NET
- API & Web Services: Experience with REST APIs, JSON/XML data exchange
- Other Tools: Knowledge of Kubernetes, Java, web services, and contact center vendor platforms (in consultant roles)
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