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Customer Service Representative II

ResolveTech Solutions Inc.Minneapolis, MN🇺🇸United StatesPosted Oct 8, 2026

Why This Role Stands Out

This role offers a fantastic opportunity to refine your customer service expertise with a reputable company, ResolveTech Solutions Inc., where you'll gain valuable experience in handling diverse inquiries and coordinating resolutions. You'll thrive here if you possess strong communication skills and a knack for problem-solving, making this an excellent chance to advance your career. Apply today to join a dynamic team and contribute to exceptional customer experiences!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Minneapolis, MN, United States
Posted
Yesterday
Microsoft Office

Job Description

Hiring: Customer Service Representative II

Location: Minneapolis, MN Local candidates

Employment: W2 Contract

Duration: 6 months

Interview: Panel interview via MS Teams

Key Responsibilities:

Handle customer service and billing inquiries and complaints

Resolve customer issues and coordinate follow-ups

Document customer interactions, complaints, and resolutions

Contact customers regarding inquiries and claim updates

Escalate unresolved issues to the appropriate departments

Requirements:

2 4 years of customer service experience

Strong verbal and written communication skills

Attention to detail and accurate record keeping

Experience with Microsoft Office applications

Ability to work independently and manage time effectively

High school diploma or GED preferred

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