Why This Role Stands Out
This role offers a fantastic opportunity to refine your customer service expertise with a reputable company, ResolveTech Solutions Inc., where you'll gain valuable experience in handling diverse inquiries and coordinating resolutions. You'll thrive here if you possess strong communication skills and a knack for problem-solving, making this an excellent chance to advance your career. Apply today to join a dynamic team and contribute to exceptional customer experiences!
Quick Overview
Job Description
Hiring: Customer Service Representative II
Location: Minneapolis, MN Local candidates
Employment: W2 Contract
Duration: 6 months
Interview: Panel interview via MS Teams
Key Responsibilities:
Handle customer service and billing inquiries and complaints
Resolve customer issues and coordinate follow-ups
Document customer interactions, complaints, and resolutions
Contact customers regarding inquiries and claim updates
Escalate unresolved issues to the appropriate departments
Requirements:
2 4 years of customer service experience
Strong verbal and written communication skills
Attention to detail and accurate record keeping
Experience with Microsoft Office applications
Ability to work independently and manage time effectively
High school diploma or GED preferred
#Hiring #MinneapolisJobs #CustomerServiceJobs #CustomerSupport #CustomerServiceRepresentative #W2Jobs #ContractJobs #MinnesotaJobs
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