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Salesforce Agentforce Developer / Lead

PeakLnk Technologies, Inc.East Hartford, CT🇺🇸United States

Why this role stands out

This hybrid role offers a fantastic opportunity to lead cutting-edge Salesforce Agentforce and AI development, leveraging your expertise in Apex, LWC, and Generative AI to drive impactful solutions. You'll thrive here if you're a seasoned Salesforce developer with a passion for AI innovation and enjoy collaborating to shape the future of customer engagement. Apply now to join a forward-thinking team and advance your career in a dynamic environment.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationEast Hartford, CT, United States
LLMGenerative AIRESTSOAPAzurePrompt Engineering

Job description

Job title: Salesforce Agentforce Developer / Lead

Location: Hartford, CT

Duration: Long term Contract

Salesforce Agentforce Developer / Lead

Required Skills

  • 8+ years of Salesforce experience with Sales Cloud, Service Cloud, Experience Cloud, and Platform Development.
  • Hands-on experience with Salesforce Agentforce implementation and customization.
  • Strong understanding of AI Agents, Prompt Builder, Agent Builder, Einstein AI, and Generative AI capabilities within Salesforce.
  • Experience building Agentforce actions using:
    • Apex
    • Flows
    • REST/SOAP APIs
    • External Integrations
  • Expertise in:
    • Apex
    • Lightning Web Components (LWC)
    • Aura
    • SOQL/SOSL
    • Salesforce Security Model
  • Experience with Salesforce Data Cloud and AI-driven customer insights.
  • Strong integration experience using MuleSoft, Platform Events, Middleware, and external AI/LLM platforms.
  • Experience designing conversational workflows and AI-driven business processes.
  • Knowledge of prompt engineering, AI governance, and trusted AI practices.

Preferred Skills

  • Salesforce AI Specialist Certification.
  • Salesforce Platform Developer I/II.
  • Data Cloud Certification.
  • Experience integrating OpenAI, Azure OpenAI, Anthropic Claude, or other enterprise LLMs.
  • Experience implementing AI solutions in Healthcare, Insurance, or Financial Services domains.

Key Responsibilities

  • Design and develop Salesforce Agentforce solutions to automate customer, service, and operational processes.
  • Build and configure AI agents, topics/subagents, actions, prompts, and workflows.
  • Collaborate with business stakeholders to identify and prioritize Agentforce use cases.
  • Integrate Agentforce with Salesforce Clouds, Data Cloud, and external enterprise systems.
  • Define AI guardrails, governance, and security controls.
  • Optimize agent performance, response accuracy, and business outcomes.
  • Mentor development teams on Agentforce architecture and best practices.
  • Support solution design, estimation, and client-facing technical discussions.

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