Why This Role Stands Out
This hybrid Field Service Engineer role offers an excellent opportunity to develop your electromechanical and networking skills while providing essential technical support for multifunction printers, all within a company that prioritizes work-life balance. If you're a proactive problem-solver with strong customer service abilities and a passion for hands-on engineering, you'll thrive in this position and should definitely apply.
Quick Overview
Job Description
Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Midlands area.
You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering a professional, customer-focused service. Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we'd love to hear from you.
Location: Field-based – Covering Derby / Nottingham areas
Salary: Up to £27,500 basic + company car + excellent employee benefits
You'll have proven electromechanical skills and experience servicing MFPs or printers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.
If you take pride in providing exceptional technical support and building lasting customer relationships, apply today and join a team committed to quality, innovation and outstanding service.
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