Why This Role Stands Out
As a Senior Business Architect at Primark, you'll have a significant impact shaping enterprise-wide strategy and technology transformation for a leading global retailer, with hybrid flexibility and opportunities for mentorship and growth. If you excel at translating business needs into actionable architecture and influencing strategic decisions, this highly visible role is an exciting next step in your career. You are encouraged to apply and contribute to Primark's continued success.
Quick Overview
Job Description
Technology at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Join Primark as a Senior Business Architect and play a key role in shaping how strategy is translated into enterprise-wide business and technology change. Working across customer, colleague and supplier journeys, you'll help design the capabilities, operating models and processes that support Primark's continued growth. Partnering with senior stakeholders across Technology, Strategy, Finance and Transformation, you'll drive strategic planning, influence major investment decisions and ensure initiatives deliver measurable business value. This is a highly visible role with enterprise-wide impact, offering the opportunity to shape the future direction of one of the world's leading retailers.
What you'll do
- Drive the annual Technology strategy and portfolio planning cycle, ensuring alignment with business priorities and investment plans.
- Define and maintain end-to-end Customer, Colleague and Supplier business and technology journeys.
- Own and evolve the enterprise capability model, value streams, operating models and business process architecture.
- Shape major strategic initiatives, providing early architectural guidance and ensuring alignment to long-term business objectives.
- Lead the identification of enterprise-wide business requirements and strategic opportunities.
- Mentor Business Architects, Business Analysts and Solution Architects, promoting best practice across the architecture community.
- Drive continuous improvement through automation, process optimisation, efficiency improvements and risk mitigation.
What you'll bring
- 10+ years' experience in Business Analysis and/or Business Architecture delivering enterprise-scale solutions.
- 12+ years' experience working within Technology organisations.
- Strong background in Business Architecture frameworks and methodologies, including TOGAF or equivalent.
- Proven experience in investment planning, business case development, prioritisation and benefits realisation.
- Excellent stakeholder management, communication and facilitation skills across technical and non-technical audiences.
- Strong systems thinking and design thinking capabilities with the ability to solve complex business challenges.
- Experience influencing senior leaders, driving strategic outcomes and providing leadership across multiple programmes and domains.
About Primark
Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shopper’s trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices.
Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes.
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