IT & AV Helpdesk Analyst (Hybrid) - Hearing Room Tech

Court Services Victoria in Melbourne is seeking a Service Desk analyst to provide Level 1 and 2 IT support across systems, applications and AV hearing room technology. You will log, triage and manage incidents and service requests, and support staff in both onsite and remote environments.

You will configure in-room AV, support Microsoft 365, Dynamics, SharePoint and Active Directory, and deliver user guidance while building strong stakeholder relationships.