Janitorial Account Manager

Oversee day-to-day janitorial operations at an assigned customer site. Manage staff scheduling, payroll, training, and performance while ensuring high-quality service, maintaining client relationships, resolving issues, and managing supplies, equipment, and inventory.

Responsibilities

• Supervise daily janitorial operations at the assigned customer site.
• Schedule, train, and manage janitorial staff and process payroll.
• Ensure the site receives high-quality janitorial services.
• Build and maintain effective relationships with customers and employees.
• Address escalated issues and resolve employee grievances.
• Manage uniforms, equipment, vehicles, supplies, and inventory.

Required Skills

• Janitorial operations management
• Staff scheduling
• Payroll processing
• Employee training
• Janitorial service quality control
• Customer account management
• Employee grievance resolution
• Inventory management
• Microsoft Excel
• Microsoft Word and PowerPoint