Salesforce Consultant

Varmoda is seeking an experienced, certified Salesforce Consultant to serve as a Salesforce design and development resource for a program. This role builds Salesforce solutions that meet agency needs, integrates Salesforce with other Housing systems, and automates business processes to improve efficiency. We are looking for a hands-on practitioner who works within Agile delivery, partners closely with the Project Manager, Enterprise Architect, Business Analysts and QA, and leaves complete documentation and knowledge transfer behind.

Roles and responsibilities

• Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies.
• Develop Salesforce solutions to meet agency needs.
• Integrate Salesforce with other systems.
• Create and maintain automated workflows and process builders to streamline business processes and improve efficiency.
• Work closely with Business Analysts to gather and analyze requirements.
• Collaborate with the Project Manager to define scope, timelines, deliverables, and assist with creating detailed project plans.
• Coordinate with the Enterprise Architect, Business Analysts, and QA to develop test cases and perform user acceptance testing (UAT) to validate Salesforce solutions meet the defined requirements.
• Work with the Project Manager to manage change requests, ensuring that any changes to the project scope or requirements are documented, assessed, and approved.
• Develop and maintain comprehensive documentation.
• Provide knowledge transfer.

Relevant experience

• 7+ years of experience in Salesforce design and development (required).
• 2+ years of experience using Sales Cloud (required).
• 2+ years of experience using Service Cloud (required).
• 2+ years of experience using Experience Cloud (required).
• 2+ years of experience using Government Cloud (required).
• 5+ years of Salesforce Administrator experience
• Experience working with state and federal government agencies
• Experience working on technology solutions supporting the mortgage and real estate industry (preferred).

Relevant skills

• Salesforce solution design and development, systems integration, workflow and process automation, requirements gathering and analysis, Agile delivery, test case development and UAT, change request management, technical documentation and knowledge transfer. Salesforce Sales Cloud, Service Cloud, Experience Cloud and Government Cloud; Salesforce workflows and Process Builder; Azure DevOps (preferred).

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

Certification

Active Salesforce certifications in

• Salesforce Certified Application Architect
• Salesforce Certified Platform Developer
• Salesforce Certified Platform Agentforce Specialist
• Salesforce Certified Platform Administrator II