Sr. Business Systems Analyst

Collinwood is assisting our client, a large, well-known non-profit, in their effort to hire an experienced Senior Business Analyst.  In this role, you would be responsible for gathering, analyzing, and managing requirements for assigned projects (websites/ecommerce, mobile apps, and software applications). You will be responsible for documenting business requirements, technical requirements, user stories, use cases, and data conversion requirements as a project team member. Also responsible for developing test plans, user acceptance testing, and user documentation. Responsible for configuration and support of custom and licensed software that provides field sales with fundraising solutions.

What you will do:

• Gather, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and subject matter experts to elicit and identify user requirements.

• Translate business requirements to technical requirements in conjunction with the technical team. Document and gain approval for requirements from the project team and the business sponsor.

• Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with the supervisor, project managers, and team members.

• Trace requirements to the deployed system to ensure all the requirements are met. Participate in the development and deployment process as needed.

• Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process. Identify and resolve defects as requested.

• Responsible for configuration and support of custom and licensed software that provides field sales with fundraising solutions.

• Provide status updates and reporting while meeting project schedule, deadlines, milestones, and budget. Inform the Project Manager of technical issues, project barriers, and resolutions.

• Provide use cases and other documentation for the development of training and user documentation. Assist in developing training documents as requested or needed.

What we need from you:

• Bachelor's degree or relevant experience
• Comprehensive knowledge of business processes, organization, and techniques
• 5 years minimum of relevant experience
• 5 years of experience in a business analyst role demonstrating understanding of business software concepts, capabilities, and opportunities
• 3 years of experience with one or more of the assigned lines of business applications and systems (ex. SharePoint, Dynamics, Blackbaud Luminate Online, Finance, etc.)
• Experience in both Agile and Waterfall
• 3 years of experience with data mapping, as well as integration requirements and documentation
• Proficient in Microsoft applications, including Visio and SharePoint
• Ability to work on multiple projects concurrently and prioritize to meet competing deadlines
• Proven track record in a fast-paced environment with strong time management skills
• Demonstrated competence and success in prior assignments and professional integrity