Administrative Clerk

Division/Department: Housing/Administration – On Site

Location: Fond du Lac Housing Division – As Designated

Reports To: Housing Director

Probationary Period: 90 days – Full time; 120 days – Part time

FLSA Status: Non-Exempt (hourly)

Classification: Child Related CA

Driver’s License: Level 2 – Driver’s License is required.

Rate of Pay: $17.31 - $19.47

• Provide administrative service/support to division staff to ensure effective and efficient office operations.
• Frequently use independent judgment to promptly resolve issues.
• Assists in answering the telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
• Assist in the collection of rent, document daily revenue and make bank deposits if requested.
• Assist in receiving, dispatching and maintaining record system for maintenance requests.
• Plan and prioritize daily workload to meet deadlines.
• Manage a portfolio of applications; conduct interviews relative to housing program eligibility, obtain required documentation, complete background and reference checks as requested, and maintain accurate, up-to-date waiting list and files.
• Equitably process and maintain applications regarding the housing waiting list.
• Assist in duties of Resident Services Coordinators.
• Assist staff in duplicating materials for distribution to applicants/residents.
• Prepare bulk mailings.
• Compose routing correspondence.
• Prepare Purchase Orders.
• Maintain inventory files, monitor and order office supplies.
• Carry out special projects and assignments as requested.
• Prepare agenda, assemble necessary documents, record and maintain minutes for Housing Committee meetings. Forward copies to members of Reservation Business Committee.
• Must attend all mandatory department trainings.
• Ensures confidentiality of financial records and all records for employees and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

• Valid Driver’s License issued in the US is required.

         o Driving eligibility determined by FDL approved guidelines.

• High school diploma or equivalent is required.
• Possess knowledge of office management principles, techniques and practices is preferred.
• Ability to operate various office equipment is required.
• Knowledge of computer applications to include word processing, data bases and/or data entry, spreadsheets and Microsoft Outlook is required.
• Ability to work in a busy environment with constant interruptions.
• Appropriate work attire is required.
• Must attend all mandatory department trainings.
• Ensures confidentiality of financial records and all records for employees and/or clients.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Travel is required.

           PHYSICAL REQUIREMENTS:

• Normal physical requirements