ServiceNow Developer

Skills desired: ServiceNow: ATF, Flow Designer, CMDB, CSM, FSM, UI Builder, MID Server, ITSM, ITBM, Mobile Designer, Workflows

Clearance - Public Trust

Key Responsibilities

• Platform Development: Design and implement robust solutions using Flow Designer, Workflows, and UI Builder to create seamless user experiences and automated business processes.

• Module Management: Lead the technical configuration and optimization of ITSM, ITBM (Strategic Portfolio Management), CSM (Customer Service Management), and FSM (Field Service Management).

• Data & Infrastructure: Maintain the integrity of the CMDB and manage MID Server configurations to ensure successful integrations and discovery processes.

• Quality Assurance: Utilize the Automated Test Framework (ATF) to develop and execute automated tests, ensuring platform stability during upgrades and deployments.

• Mobile Strategy: Create and refine mobile experiences using Mobile Designer to empower a distributed workforce.