Quick Overview
Job Description
Voice Services Software Engineer Contract | £375/day Umbrella | Ipswich (3 Days Onsite) | Until March 2027 REED Technology are working with a leading telecommunications and technology organisation who are seeking a Voice Services Software Engineer to support the development of a next-generation voice and contact centre platform.
This role will focus on building and enhancing call service applications within a cloud-based environment, integrating modern AI capabilities into voice services while maintaining highly available telecoms platforms.
Key Responsibilities Develop and maintain Java-based voice and call service applications.<br />Build functionality within large-scale telecoms and contact centre environments.<br />Work with cloud-based voice service platforms and communications technologies.<br />Support integrations with Speech AI and conversational AI services.<br />Contribute to the development of a new strategic communications platform.<br />Work closely with DevOps teams to enhance CI/CD pipelines and deployment processes.<br />Collaborate with architects and engineering teams to deliver scalable voice solutions.Skills and Experience Strong Java development background.<br />Commercial telecoms, VoIP or unified communications experience.<br />Experience developing SIP or call-handling applications.<br />Exposure to telecom application frameworks such as Rhino SLEE, JAIN SLEE, SIP Servlets or Oracle OCCAS.<br />Understanding of cloud-based service platforms.<br />Experience working within Agile software engineering environments.Desirable Experience Contact centre platforms.<br />Speech AI, conversational AI or voice automation technologies.<br />CI/CD tooling and DevOps practices.<br />Cloud platforms such as AWS, Azure or GCP.This is an excellent opportunity to work on a major communications transformation programme involving emerging AI technologies and modern voice platforms.
Please apply using the link provided
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