Recently postedRemoteFull timeTechnology

Senior SaaS Support Engineer - Remote & Reliability Expert

LivePersonMelbourne, Melbourne🇦🇺Australia

Why this role stands out

Step into a pivotal role at LivePerson where you will drive technical excellence and shape the future of our SaaS platform while enjoying the freedom of a remote-friendly environment. You will thrive here if you are a collaborative problem-solver who loves mentoring others and tackling complex, high-impact challenges in a fast-paced global setting. Apply today to accelerate your career and make a lasting mark on our industry-leading technology.

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeRemote

LocationMelbourne, Melbourne, Australia

Job description

LivePerson in Melbourne seeks a Senior Application Support Engineer to own complex escalations, perform deep technical investigations, and drive issues to resolution with empathy and rigor. You'll bridge Support and Engineering, mentor peers, and shape smarter diagnostic tools for our SaaS platform.

You will collaborate with Product Management, R&D, and global teams to improve stability, performance, and incident response while thriving in a fast-paced, remote-friendly environment.