Why This Role Stands Out
This leadership role at a renowned automotive glass expert offers a unique blend of technical expertise and operational management, providing significant opportunities for career advancement and skill development in a supportive team environment. If you are a skilled automotive technician with a passion for customer service and operational excellence, you will thrive in this dynamic hybrid position.
Quick Overview
Job Description
Operations Manager (m/f/d) Vehicle Glass | Waldkraiburg, Germany | Hybrid
We are seeking a dynamic and experienced individual for a leadership role within a leading national expert in vehicle glass repair and replacement. With a strong network of service centers and mobile units, we are committed to delivering safety, reliability, and the highest quality standards to our customers.
The Role
- Manage the technical and operational aspects of the service center, ensuring adherence to company standards.
- Oversee the repair and replacement of vehicle glass, including calibration of driver assistance systems.
- Provide excellent customer service from initial contact to vehicle handover.
- Manage daily operations, including invoicing, cash handling, and order processing.
- Implement quality assurance measures and ensure inventory and audit standards are met.
What You'll Need
- Completed vocational training in a trade, preferably with experience as an automotive master, mechatronics technician, or bodywork specialist.
- Willingness to obtain or possession of the relevant operational management certification (e.g., HWK Betriebsleiterschein).
- A valid Class B driver's license and strong German language skills.
- Proficiency in administrative tasks and computer applications.
- Excellent customer service and communication skills with a strong team orientation.
What's On Offer
- Competitive starting salary with potential for additional operational management allowance.
- Generous holiday and Christmas bonuses alongside 30 days of annual leave.
- Opportunities for professional development and career advancement.
- Benefits package including vehicle leasing options, company pension contributions, and family support services.
Apply via Haystack today!
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