ER Advisor

ER Advisor - DCC Energy GB

Req ID: 9671

Salary: £42,000.00 to £45,000.00

Location: Leicester, GB, LE7 1PF

Contract Type: Permanent

Location Type: Hybrid

Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as an ER Advisor

As an Employee Relations Advisor you will provide expert, colleague-centred support and guidance on employee relations matters, enabling managers to make fair, consistent, and commercially sound people decisions. Through coaching, case management, and proactive interventions, you will promote a positive colleague experience, mitigate risk, and drive continuous improvement in people practices.

Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.

Here’s what you’ll be doing

• Act as the trusted ER expert for employee relations matters, providing commercially focused, risk-based and colleague-centric advice.
• Deliver monthly ER Bitesize sessions to enhance manager capability across key employee relations topics.
• Ensure compliance with employment legislation, company policies, governance requirements, and best practice.
• Maintain accurate case management records and ensure service activity is tracked effectively to support reporting and service performance.
• Champion the colleague-as-customer approach across all People Services activities, ensuring employees and managers receive a consistent, responsive and high-quality experience.
• Contribute to key People Plan priorities and support the delivery of strategic initiatives.

What we’ll need from you

• CIPD qualification or equivalent (desirable).
• Proven experience in an HR advisory or similar role.
• Strong knowledge of employment law and HR best practices.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Strong problem-solving skills and ability to work independently.
• Experience using HR systems and data analysis tools.

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
• Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.