IT Project Manager

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles.

At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

The Hexaware Advantage: Your Workplace Benefits

• Excellent Health benefits with low-cost employee premium.
• Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
• Unlimited training and upskilling opportunities through Udemy and Hexavarsity

Title IT Project Manager

Location Charlotte, NC (Onsite)

Full time & W2 with Hexaware

Job Description:

IT Project Manager

Essential Functions:

• Implementation and Integration:
  • Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes.
  • Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs.
  • Coordinate with Oracle and third-party vendors to ensure timely and effective delivery of services.

• Project Planning and Management:
  • Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
  • Manage project budgets, track expenditures, and deliver projects within budget.
  • Define project success criteria and communicate them to involved parties throughout the project lifecycle.

• Jira Administration & Collaboration:
  • Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams.
  • Maintain system governance, including project lists, time capture (Tempo), user management, and adherence to PMO standards and SDLC (Software Development Life Cycle) workflows.
  • Collaborate with development, network and security teams to set up their project s issues, implement Jira enhancements, and ensure consistent, highquality usage of Jira tools.

• Risk Management:
  • Identify, analyze, and mitigate project risks.
  • Develop contingency plans to address potential challenges and ensure project continuity.

• Quality Assurance:
  • Ensure that project deliverables meet the highest quality standards and are aligned with business requirements.
  • Conduct regular reviews and audits to ensure compliance with project objectives and standards.

• Change Management:
  • Develop and implement change management strategies to support the adoption of Oracle Field Services.
  • Provide training and support to end-users to ensure successful system utilization.

• Vendor Management:
  • Engage with third-party vendors and suppliers to support program and project needs.

• Stakeholder Communication
  • Be the primary point of contact for project stakeholders, ensuring open and transparent communication
  • Develop and execute communication plans to keep stakeholders informed and engaged

Minimum Requirements:

• Regular attendance is required
• Bachelor's degree in computer science, Information Technology, or a related field
• In-depth knowledge of IT processes and tools as it pertains to project management, financial management and resource planning
• 5+ years of experience in IT program management, including leadership roles with a focus on agile delivery
• Strong Jira acumen with a successful track record in time capture management
• Ability to design and execute strategic IT support initiatives in alignment with business objectives
• Relevant certifications (e.g., Jira, PMP) or technical certifications are advantageous

Other Skills:

• Experience with Oracle cloud products including Field services, Fusion HCM, Fusion ERP and CX cloud
• Experience with Microsoft products including Dynamics 360, Azure EDW and Power apps
• 5+ years of experience managing operational and/or project financial budgets
• 3+ years of IT experience developing and implementing systems within an organization
• 3+ years of experience managing systems analysis, including defining technical requirements and performing high-level design for complex solutions

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