Why This Role Stands Out
This remote ServiceNow AI Architect role offers an exceptional opportunity to shape the future of AI-driven solutions for a reputable company, with significant potential for career growth and skill development in cutting-edge technologies like GenAI and LLMs. You'll thrive if you possess deep ServiceNow expertise and a passion for designing and implementing intelligent automation, making this a fantastic chance to make a real impact. Apply today to leverage your AI and platform skills in a dynamic and forward-thinking environment.
Quick Overview
Job Description
Position: ServiceNow AI Principal Technical Consultant
Location: Remote with 25% Travel
Duration: 06-12 months
Qualifications
Subject matter expert on the ServiceNow platform with demonstrated expertise in AI and agentic capabilities (Now Assist, AI Agents, Predictive Intelligence, Virtual Agent/NLU preferred)
Expert knowledge on at least two process areas within the ServiceNow platform, with applied AI/automation experience in at least one
Expert-level development skills on the ServiceNow platform, including scripting for AI Agent configuration, skill building, and workflow orchestration
Recognized expertise in AI/agentic solution design within the organization
Demonstrate deep expertise across multiple technologies, including GenAI/LLM concepts, prompt engineering, and AI governance frameworks
Able to articulate trade-offs between architecture approaches, including build-vs-configure decisions for AI capabilities and model/tooling selection
Strong skills integrating ServiceNow AI capabilities with third-party tools, LLMs, and data platforms
Strong presentation skills, particularly in communicating AI value and ROI to technical and executive audiences
Self-starter with a demonstrated interest in staying ahead of ServiceNow''s AI/agentic product evolution
Able to travel as needed, up to 25%
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