Why This Role Stands Out
This hybrid IT Support Specialist role offers a fantastic opportunity to grow your cybersecurity expertise and contribute to critical national security operations, with a strong emphasis on professional development and certification upkeep. You'll thrive here if you're a proactive problem-solver with a Secret clearance and a passion for ensuring seamless IT operations in a dynamic environment. Apply now to join a reputable company and make a significant impact!
Quick Overview
Job Description
Job Description Provide general help desk support; monitor internal and external help desk ticketing and closeout, maintain help desk log, oversee issuance of log on credentials and SIPR tokens to users across all systems (NIPR, SIPR, and JWICS). Provide 24/7/365 IT support. Oversee Information Assurance certificate renewal. Maintains IAT Level I Certification and continuing education requirements. Supports all JNWC Continuity of Operations (COOP) IT needs. Performs routine inspection of IT equipment and classified processing areas.
Supports all J6 planning and resource allocation efforts and provide recommendations for technology improvements. Oversees IT procurement requests and processes. Provides training and necessary instruction material for hardware and software applications. Requirements
· High School & Information Assurance Level Technician Level I Certified
Must have one of the following IAT Level I Certifications: CompTIA A+/CompTIA Network+/EC-Council CND
7 Yrs Experience in IT Support at the Unclassified & Secret Level
Secret Clearance is required
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