IT Systems Support Specialist (Desktop/Field Support)

IT Systems Support Specialist (Desktop/Field Support) - Long Term Project - Sacramento, CA

Title: IT Systems Support Specialist (Desktop/Field Support)
Location: Sacramento, CA - onsite (Rancho Cordova, CA)
Duration: Long Term Project 6-12 plus months
Compensation: $24-31.25/hr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Our Government client in Sacramento is seeking an Information Technology Systems Support Specialist (Desktop/Field Services).

Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support. Current projects include assisting with imaging, set up, and deployment for PC/Laptop, training customers on telework procedures and deploying VPN solutions, and assisting with new building setup and staff moves.

Candidate should have the ability to:

• Operate, maintain, and perform repairs on information technology equipment and software.
• Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requests
• Operate, maintain, and perform repairs personal computers, laptops and peripherals
• Assist with imaging, set up, and deployment of PC/Laptops and support hardware moves.
• Provide 2nd level help desk support
• Lift equipment that weighs up to 50 pounds
• Have a valid California Driver's License, Class C

Candidate should have the knowledge of:

• Microsoft Windows 11 Operating System and software updates
• Microsoft 365 application support. 
• Imaging software and automated imaging processes using MECM/SCCM
• PC/Laptop deployments
• Teleworking and VPN solutions
• Principles and practices of customer service
• Principles and practices of troubleshooting computer system hardware and software problems.
• Familiar with WAN architecture and concepts of enterprise level applications at a high leve. 

• Must be able to pass a stringent criminal background check (livescan) before starting work.
• In office support schedule Monday – Friday 8:00 a.m. – 5:00 p.m.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions:

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.