Quick overview
Job description
Essential Duties & Responsibilities
- Adhere to all safety protocols and workplace policies at all times.
- Repack, re-label, and prepare product units according to specifications.
- Inspect completed work to ensure accuracy, compliance to standards, and product quality.
- Maintain inventory of supplies, label stock, and ensure the team has necessary tools.
- Use warehouse information systems, labor tracking tools, or order management software to monitor status, progress, and performance.
- Lead, coach, train, and mentor repack associates.
- Assign daily work tasks and workloads. Monitor performance and provide feedback.
- Identify training needs and guide professional development of team members.
- Resolve conflicts, ensure adherence to procedures, and maintain team morale.
- Collaborate with Repack Operations Manager to forecast workload, schedule headcount, and allocate labor.
- Monitor actual labor vs. budget; take corrective actions where necessary.
- Communicate status, issues, and progress to leadership.
- Continuously seek process improvements, efficiencies, and cost reduction opportunities.
- Maintain accurate records of production, errors, rejects, and labor hours.
- Generate daily/weekly reports for leadership review.
- Participate in audits or quality inspections as needed.
Desired Education, Skills & Experience
- High school diploma or GED (required) or equivalent combination of education and experience.
- 2+ years in warehouse, repack, or production operations.
- Prior experience in a lead or supervisory capacity preferred.
- Strong organizational, time management, and problem-solving skills.
- Proficiency with computers—Windows, spreadsheets, and warehouse systems.
- Excellent interpersonal skills and ability to lead cross-functional teams.
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