Change Management Analyst (Remote)

A financial services organization is seeking a Change Management Analyst for a remote opportunity supporting enterprise technology change governance.

About the Opportunity:

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  Schedule: Monday to Friday

  
  


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  Hours: Standard business

  
  


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  Setting: Remote

  
  

Responsibilities:

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  Conduct quality assurance reviews of change requests to validate completeness, accuracy, testing evidence, risk assessments, implementation plans, rollback procedures, and required approvals

  
  


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  Monitor compliance with enterprise change management standards, procedures, controls, and governance requirements

  
  


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  Perform change record inspections and identify non-compliant or high-risk activity requiring remediation or escalation

  
  


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  Analyze change performance metrics, trends, success rates, policy exceptions, and operational risk indicators

  
  


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  Produce compliance reporting, management dashboards, control evidence, and audit documentation

  
  

Qualifications:

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  10+ years of experience in IT Change Management, IT governance, risk, compliance, controls, or related enterprise technology functions

  
  


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  Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business, or a related field, or equivalent combination of education and experience

  
  
  
  


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  Strong experience with IT Change Management and ITIL, including reviewing production changes for risk, completeness, testing, approvals, implementation plans, rollback plans, and policy compliance

  
  


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  Experience reviewing technical documentation, change records, implementation plans, and operational procedures for completeness and compliance

  
  


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  Experience supporting audit, regulatory, risk management, or compliance initiatives within a technology organization

  
  


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  Experience analyzing data, identifying trends, and producing management reporting and metrics

  
  


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  Experience working within an enterprise IT organization, preferably in a regulated or financial services environment

  
  


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  Experience working with IT engineering, infrastructure, security, operations, and software development teams

  
  


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  Experience using ServiceNow or similar IT service management platforms

  
  

Desired Skills:

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  ITIL Foundation, CRISC, CISA, CGRC, GRCP, Security+, or similar certification
  
  


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  Experience performing control monitoring, quality assurance reviews, or compliance testing

  
  


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  Experience supporting SOX, NCUA, FFIEC, internal audit, risk management, or regulatory compliance activities

  
  


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  Experience developing automated reporting, dashboards, or compliance monitoring solutions

  
  


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  Familiarity with ServiceNow reporting, workflow automation, and ITSM processes

  
  


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  Knowledge of change management controls, risk frameworks, and operational governance practices