IT Technician

IT TechnicianCounty Tyrone,

Full-time, 12-month fixed-term contractYour new company

You will join an established and successful organisation operating across multiple office and site-based locations. The business is seeking an experienced IT Technician to provide dependable technical support across its operations. This is a 12-month fixed-term opportunity, covering a period of leave. Your new roleReporting to the IT Manager, you will provide first and second-line support to office-based, site-based and remote users, helping to minimise disruption to day-to-day operations.Your responsibilities will include:

• Supporting and maintaining IT hardware, software, business applications and infrastructure
• Managing IT onboarding and offboarding, including user accounts, equipment, permissions and inductions
• Administering Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive and Entra ID
• Deploying and maintaining laptops, mobile devices, software licences and other IT equipment
• Supporting networking, printers, communications equipment and remote sites
• Managing user access, security groups and permissions
• Supporting cybersecurity initiatives, vulnerability management, MFA and incident response
• Assisting with ISO 27001, GDPR, Cyber Essentials and penetration-testing activities
• Coordinating software deployments, updates, patching and system improvements
• Maintaining IT documentation, asset registers and operational procedures
• Supporting business continuity, backup and recovery arrangements
• Delivering IT inductions, user training and cyber awareness sessions when required

What you'll need to succeedYou will hold a diploma-level qualification or higher in Information Technology, Computing or a related discipline, alongside at least two years' experience in an IT or technical support role.You will also have:

• Experience supporting Microsoft 365 and Windows environments
• Strong troubleshooting and problem-solving skills
• Experience managing IT hardware, software and user accounts
• Knowledge of cybersecurity best practice and information security principles
• Excellent communication, interpersonal and customer-service skills
• The ability to organise and prioritise a varied workload
• A valid driving licence and access to a vehicle for travel between sites
• Experience within a construction, manufacturing or industrial environment would be advantageous. Knowledge of ISO 27001, Cyber Essentials and GDPR, together with experience of Azure, SharePoint, In tune or delivering user training, would also be beneficial. Microsoft, CompTIA or equivalent certifications are desirable

What you'll get in return
You will receive a competitive salary and an attractive benefits package, including:

• Pension scheme
• Private healthcare scheme and cash plan
• Group life assurance
• Company uniform
• Training and development opportunities

You will also gain broad, hands-on exposure across Microsoft 365, infrastructure, cybersecurity and business applications within a varied multi-site environment.What you need to do nowIf you're interested in this opportunity, please apply with an up-to-date copy of your CV. If this role isn't quite right for you, but you are considering a new position, please get in touch for a confidential discussion about your career.

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