Workplace Architect & Engineer Messaging, Collaboration, and Productivity
Quick Overview
Job Description
Immediate need for a talented Digital Workplace Architect & Engineer Messaging, Collaboration, and Productivity. This is a 06+ Months Contract opportunity with long-term potential and is located in Woodland Hills CA (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-23030
Pay Range: $70 - $75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Support the engineering and administration of enterprise messaging, collaboration, and productivity services.
- Configure and implement integrations with enterprise platforms such as ServiceNow, Workday, and Palo Alto Cortex.
- Assist with deployment, configuration, and optimization of digital workplace technologies.
- Troubleshoot and resolve escalated platform issues and support L1 L2 teams with technical guidance.
- Participate in change management activities, including migrations, upgrades, and rollout of new capabilities.
- Review service performance reports, usage metrics, and error trends to help improve operations.
- Support compliance with internal security policies and external regulatory requirements in partnership with IAM and ISO.
- Maintain technical documentation, operational procedures, and knowledge base content.
- Serve as a technical contributor for Messaging, Collaboration, and Productivity services, supporting the target operating model.
- Contribute to projects and initiatives led or supported by the Digital Workplace Services organization.
- Support engineering and administration of the Microsoft 365 tenant, Exchange infrastructure, and related services.
- Assist with deployment and adoption of Microsoft 365 technologies including Teams Premium, Advanced Townhall, Teams SMS texting, Copilot, and Viva platform.
Key Requirements and Technology Experience:
- Skills-7 8+ years of Microsoft 365 engineering/administration with hands-on expertise in Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
- Strong Microsoft 365 tenant administration experience, including tenant-to-tenant migrations, tenant separation, migrations, upgrades, and modernization projects.
- Messaging & Collaboration expertise with deep knowledge of Exchange, DNS, SMTP, email routing, mail relay, Active Directory, and Entra ID.
- Enterprise integrations & security experience with ServiceNow, Workday, Palo Alto Cortex, plus understanding of IAM, Intune, and security/compliance.
- Experience supporting Microsoft Teams Enterprise Voice, Teams Premium, Rooms Pro, Copilot, Viva, Advanced Townhall, along with troubleshooting, automation, and enterprise deployments.
- Minimum 7 8 years of experience in enterprise messaging, collaboration, and productivity engineering, administration, or support.
- Hands-on experience with Microsoft 365 platform administration and engineering including Exchange Online, Teams (chat, meetings, and voice), SharePoint Online, and OneDrive.
- Previous experience supporting or participating in Microsoft 365 tenant-to-tenant migrations, migration to another tenant, and/or tenant separation initiatives is preferred.
- Experience supporting unified communications and productivity solutions across enterprise environments.
- Ability to contribute to cross-functional projects and enterprise-scale technology deployments.
- Working knowledge of messaging infrastructure including servers, networking, storage, backup, and disaster recovery concepts.
- Good understanding of DNS, SMTP, email routing, email tracking, and mail relay configurations.
- Experience with Active Directory and Entra ID in enterprise environments.
- Familiarity with networking technologies including firewalls, proxies, routers/switches, VPN, network protocols, and telephony integration.
- Ability to create and maintain technical documentation, test plans, and support procedures.
- Understanding security and compliance requirements and ability to partner with IAM and ISO teams.
- Hands-on experience with Intune and endpoint or identity-related Microsoft solutions is preferred.
- Experience supporting Microsoft Teams capabilities such as Enterprise Voice, Shared Devices, Rooms Pro, Premium, or Advanced Townhall is preferred.
- Strong curiosity, ownership mindset, and willingness to learn new technologies and contribute to continuous improvement.
Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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